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Sygate Personal Firewall and Windows 2003
A quick guide to getting Sygate personal firewall to work with Windows 2003 and Active Directory

Sygate personal firewall is my favourite free firewall and has features that blow away a lot of the commercial firewalls available out there. At this point, let me stress that just because you have a hardware router or firewall you still need a software firewall on all your PCs to stop worm outbreaks inside your network.

Obviously your hardware router/firewall protects you from hackers trying to connect to your machine from the internet, but what about viruses and trojans that may slip past your virus scanner and install themselves on your PC. The first thing these nefarious programs usually do is connect to remote servers to upload data scraped from your computer or download additional nefarious plug-ins. A software firewall will alert you to these connections and let you know all is not well.

If you run Sygate personal firewall (FREE) on all your PCs then you should have this covered. Installing Sygate personal firewall on your workstation PCs is very simple. Most users will be using sygate in this configuration and it's pretty simple, however if you're having problems with sending and receiving email you should below

Getting Sygate to work with Outlook or other Email clients
If you can't send email unless you set Sygate to "Allow All" then this rule should work for you. This rule allows ICMP packets from your ADSL router to be delivered back to your PC.

Step-by-Step:

TOOLS -> ADVANCED RULES -> ADD -> configure below:

- General Tab
---- Rule Description: Allow ICMP Type 3,4
---- Action: Allow this traffic
---- Advanced Settings: All network interface cards
---- Screensaver Mode: Both on and off
---- Record this traffic in "Packet Log" [OPTIONAL]

- Hosts Tab
---- Remote Host: All addresses

- Ports and Protocols Tab
---- Protocol: ICMP
---- Select:
------- Destination Unreachable - 3
------- Source Quench - 4
---- Traffic Direction: Both

- Scheduling Tab
---- Enable Scheduling: UNCHECKED

- Applications Tab
---- [NOT NEEDED]

(thanks to red_jack for providing information on this one)

Initially when we installed Sygate personal firewall on Windows 2003 (with Active Directory) we were unable to log onto the domain from the computers in the test network. Some experimentation with the "Allow All" rule led us to believe this was more of a firewall settings hiccup than a bug in Sygate.

Many IT administrators will tell you that in a situation like this you need a corporate firewall like Microsoft ISA Server 2004 to firewall both the internet connection and the local LAN (yes that's right, the new version of ISA lets you set up firewall on as many NIC interfaces as you like) This is good advice but I find that ISA doesn't include any kind of application blocking. This is fine if you only use the server for administration and don't run applications on it, but if you're like me you'll want added security so if a malicious program does get onto the server then you'll at least receive a prompt when it [the unregistered program] tries to connect to the internet.

Before you create rules in Sygate you will want to untick the "Hide Windows Services" and "Hide Broadcast Traffic" boxes on the main Sygate window. This is because when you create a rule later, Sygate will remember if these boxes were ticked and not display some of the registered programs in the application list. This can be a real pain and took us a while to work out what was wrong. Obviously once you have finished configuring your firewall rules you can turn these on and off without a problem, but during configuration, turn them both off (unticked)

If you create an Allow rule for your local subnet (that's the protected LAN) that allows anything to or from that network card (192.168.1.x) on my test network, then Windows 2003 / Sygate does seem to allow Windows XP users to login (but windows 2k users logins take for ever - I call it the three-day login)

Depending on the services running on your sever you could start out with an Advanced Rule that is Allow-All for your LAN and then slowly tighten the rule by removing applications from the list of selected applications pertaining to this rule.

Getting Sygate to work with Windows 2003
If you're running Windows 2003 and you're having trouble accessing the network/internet with your workstations then you need to follow the following rules. In the example below 192.168.1.1/255.255.255.0 refers to the private LAN.

Step-by-Step:

TOOLS -> ADVANCED RULES -> ADD -> configure below:

- General Tab
---- Rule Description: Allow LAN
---- Action: Allow this traffic
---- Advanced Settings: Only the network card attached to your LAN
---- Screensaver Mode: Both on and off
---- Record this traffic in "Packet Log" [OPTIONAL]

- Hosts Tab
---- Remote Host: Subnet -> 192.168.1.1/255.255.255.0

- Ports and Protocols Tab
---- Protocol: ALL
---- Select:
---- Traffic Direction: Both

- Scheduling Tab
---- Enable Scheduling: UNCHECKED

- Applications Tab
---- Select All

It can be hard to test if you have the rules right because the base rules in Sygate seem to block DHCP lease-givings meaning your workstation PCs won't be able to get an IP Number from the server and consequently can't access the network or internet. Manually dumping the IP lease and renewing it on the client PCs is a good way to fast track this rule testing process but we found that it wasn't always reliable. (Sometimes the PC would not renew it's lease after a cold-boot but would do a soft renew/release fine)

Release and Renew your IP Address
This procedure is useful for testing your rules to make sure they
work with your DHCP server

Start->Run->cmd
IPConfig /release
IPConfig /renew
IPconfig /all

Unfortunately you might be in a situation where you want to employ some of the firewall features of Sygate on your Local Area Network (great if you don't really trust your local users that much) We've not had much success with setting rules to only allow certain protocols/ports purely because most users run a variety of programs that use all manner of ports and protocols. If your network environment is more strict you could of-course create simple rules to allow HTTP/Email only.

Article Comments / Talkback Add Your Comments
Robbo (Friday, 13 January 2006)
Hey I hear that Symantec have bought Sygate and intend to discontinue the free version of Sygate Personal Firewall some time this year. Better get yourself a copy and get it registered before it vanishes for ever. Thanks Symantec!
the toolman (Friday, 13 January 2006)
i installed a copy of sygate personal firewall. i then dailed my ip b it finished dialling and the the pc just crashed and reboot so i had remove the program so be carefull
ja ja  (Wednesday, 22 February 2006)
hot!!!!!!!!!!!
Marc Johnson (Monday, 13 March 2006)
The above tip for having Outlook work did the trick! I beat my head on the desk for a day trying to get it working. I don't like what Symantec does with products; the Norton firewall was a mess before and I'm not sure it's going to get better. I miss Sygate already!
Marty (Tuesday, 14 March 2006)
Hey there's plently of people complaining that Symantec said they would offer cheap upgrades from Sygate to Symantec, but now it looks as though it's only for non-server editions of windows. Everyone else has to go to Symantec corporate editions which are much more pricey. strewth!
Shannon Dart (Friday, 19 May 2006)
I had the trial sygate installed in my computer now it is locked in my system and has slowed it down considerably. Please tell me how to unlock the sygate. I do not want to buy the product. I am most upset with this.
Anonymous (Tuesday, 13 November 2007)
this is good firewall
David Scully (Friday, 22 February 2008)
I have found in the past this is a great firewall

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