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Desktop Sharing
No, it's not a new form of corporate downsizing, it's networking at its best!

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There comes a time in everybody's life when they wish they were able to access their computer from another location. For the more technical people amongst us this can lead to all sorts of complex VPN and RRAS connections, but there is a much simpler way - Remote desktop Sharing.

Put simply, remote desktop sharing means that you can use a computer (that is connected to the internet) to remotely control another computer (also connected to the internet). The screen of the computer you wish to connect to is displayed on your screen, just as if you were sitting in front of it.

The benefits of remote desktop sharing in fields such as computer support and remote operability are huge. It's helpful for business people on the road. They can simply access their office computer (and all the information on it) from any public internet kiosk, WiFi notebook, or soon even java enabled phones!

It's also helpful for PC support. I you frequently need to configure remote computers or just help other users out, desktop sharing can save time driving to and from the site and also fuel costs and even pollution.

Desktop sharing can also help if you have more than one computer in your office or home. You can access the other computer as if you were siting in front of it, even if it's in another room, down the corridor or in the garage - all without moving from your favourite chair.

Desktop sharing will work with Local Area Networks (LANs) even better than it works on the internet. On a reasonably fast LAN screen updates are smooth (more than 30 frames a second) and timely and on a particularly fast LAN (gigabit) it's hard to see the difference!

If you have a WiFi notebook and network you'll find plenty of use for Desktop sharing. Your notebook can take on the software and functionality of all the other PCs on your network (great for administering your server from the pub!)

Desktop Sharing can help you solve common problems. Consider this example; you have a notebook and a desktop computer connected to your ADSL modem. You collect your email on your desktop computer (and you have quite a bit) and you want to be able to access this mail as well as send and receive email from your notebook.

Normally you could just set up a second email client on the notebook and then you can send and receive email. But what about your email store on the desktop PC, how do you access your previously received messages, sent items and contacts?

You could export all the information from your email client and then import this into your notebooks email client. But it will be hard to synchronise the two email clients in future if you send and receive email from both computers. You could look at an email synchronisation utility such as SyncPST (for Microsoft Outlook) but i must warn you that they're usually slow and have a tendency to crash all the time!

The other thing that I haven't mentioned is that as WiFi speeds are not all they're cracked up to be, If you try and share your PST files or even copy them across your WiFi link you're in for a long haul, sit back and grab a coffee.

Now if you were to set up a desktop sharing client on the notebook and connected to your desktop, you can access all your email and contacts, you can send and receive emails and they're all still stored on the desktop computer - there's no need to synchronise! You'll also find that because you're only copying the screen from your desktop to your notebook that your network usage stays fairly low - we recommend dropping the Updates per second down to about 30 frames per second.

One word of caution though. If you are connecting to a computer via the internet and you don't have an "unlimited" internet connection then you could unwittingly charge up some hefty usage bills if you left a pc connected remotely for a long time. Whilst the PC's as either end may not actually be doing anything, the screen will be continuously copied between the pc's. Think of it this way, if you are watching a tickertape film of a still scene, then you are seeing many 'images' of the same picture played in sequence. These 'images' all add up to data being continuously transferred through your internet connection while you are connected to the remote computer - whether you are using it or not!

There are a few popular 3rd party desktop sharing programs as well as the obligatory basic Microsoft version built into windows XP and Windows 2003. We look at popular solutions from Famatech, AT&T and Microsoft.

AT&T Labs VNC

AT&T Labs developed the worlds first desktop sharing program back around 1988 and it's still available today (vastly upgraded) in the form of RealVNC. RealVNC is a commercial implementation of the VNC protocol. As with most Desktop Sharing programs , VNC consists of two parts, the VNC server which is installed on the computer you wish to connect to and the VNC client which is installed on the computer you are connecting from.

screenshotVNC is extremely portable, you can install the server and client on many operating systems such as Linux x86, Solaris 2.5, Windows 9x/2k/NT/ME/CE/XP/2003, Macintosh 68k & PPC, DEC Alpha SH3 & MIPS

VNC's processor and memory usage is tiny compared to other desktop sharing programs such as Microsoft NetMeeting or PC Anywhere. If your operating system is not listed, you can even download the source code and compile it to suit your own platform (not for the faint-hearted)

The VNC client is tiny which makes it easy to carry around on a floppy, memory stick or even in your webmail box, you can quickly find and run the client and remotely access your computer. Because the client doesn't need to be installed on the PC (windows only) you can run it without having administrator access. This is great for university students who wish to access their computers at home or business travellers in internet cafes as they often don't have the rights to install software, modify the registry or even save data permanently to the hard drive.

screenshotYou can even run VNC server in a web browser mode and you can connect directly to your computer's desktop using only a web browser (great for tough firewalls and the like)

For enthusiasts you can even run the VNC server as a service in Windows, meaning you don't have to log into your computer in order for the remote access server to start - great if you have a power cut and the computer you want to connect to has rebooted.

Because of VNC's portability there's nothing stopping you running the Linux VNC server and remote controlling it from a Windows or Macintosh Client or visa-versa.

VNC has a free version available - In a world where we are all used to Adware software, it's comforting to see absolutely no advertising, usage statistics collection, nag screens or anything!

AT&T Labs recommend that you implement SSH to make VNC more secure and we also recommend you download the latest version and use a very long, non-English password.

But wait - there's more! TightVNC is a free public implementation of the VNC protocol specially designed with speed and security in mind. If you do choose vnc for your desktop sharing, we recommend using TightVNC if you will be connecting to remote computers through the internet rather than just the local LAN.

FamaTech Remote Administrator

Straight up, I should say that if you intend to remotely access computers that are not running Microsoft Windows then this is not the program for you. If you are only using it in a windows environment then it has some features that you can really benefit from.

RemoteAdmin can run as a Windows Service. If you are using Windows then RemoteAdmin can interface directly with the SAM (security) database meaning that you don't have to create new accounts for each user.

Famatech's RemoteAdmin can also bind directly to a certain interface and port on your computer. This gives an added layer of security because it will only listen for connections on a certain interface; i.e. your network card and not your modem. This effectively screens anyone trying to hijack your server from the internet. (if you set it up this way)

RemoteAdmin is shareware and comes with a 30 day trial version. After that time you will no longer be able to use the package. A registered version costs US $45.00 and is well worth it.

For those of you out there who run more than one computer; a new monitor is probably going to cost you AUD $150 where as a registered copy of remote administrator will cost only AUD $45. If you don't have a spare monitor for the server this can be a great solution.

Microsoft Remote Assistance and Remote Desktop

Microsoft offer two solutions; Remote Desktop and Remote Assistance.

Remote Assistance works in much the same way as the software described above, however Remote Assistance is pretty annoying to use. In order to connect to a computer you must have first been issued an invitation. This invitation is sent Through MSN Messenger, email or a Webpage and while I guess this makes Remote Assistance fairly secure - it's a pain to use and not recommended.

Remote desktop is a little different - Remote Desktop lets you log into the computer as a separate user (in a separate session) with what's on the screen and all your running applications being hidden from the Remote Desktop server's screen. This feature is very very handy if you intend on having more than one remote user connected to the computer at a time.

Back in my student days we used to use Desktop sharing to connect to our development server off-campus. This was fine as long as none of the other group members logged in at the same time, if they did then you would instantly be logged out. This lead to a couple of headaches which wouldn't have happened if we were able to use the Windows Remote Desktop.

Microsoft Remote Desktop
Rating:
Remote Desktop Client for Windows 95, 98, NT, ME, 2000
Instructions for setting up Remote Desktop

RealVNC
Rating:
VNC web site
AT&T Laboratories Caimbridge

RemoteAdmin
Rating:
Famatech website
Download RemoteAdmim

Our personal preference goes to Famatech's RemoteAdmin, however if you're using more than one platform then we recommend RealVNC.

Article Comments / Talkback Add Your Comments
Vijay (Friday, 14 March 2008)
Its Good
RZ (Wednesday, 16 April 2008)
Thanks for helpful article

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